Centurion Performance Gear ("we," "us," "our," or "Company") operates the centurionperformancegear.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
We collect information you provide directly and information collected automatically as you interact with our website and services.
- Contact Information: Name, email address, phone number, mailing address, and billing address provided during registration, checkout, or customer support inquiries.
- Account Information: Username, password (encrypted), business details if applicable, and account preferences.
- Payment Information: Credit card numbers, billing address, and transaction history are processed securely by third-party payment processors. We do not store complete credit card numbers.
- Order Information: Items ordered, quantities, delivery addresses, and order history to fulfill and manage your purchases.
- Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, referring website, and search queries.
- Cookies & Tracking: Information from cookies, web beacons, and similar technologies to enhance your experience and track usage patterns.
- Communications: Content of emails, chat messages, and support tickets you send to us or receive from us.
We use the information we collect for legitimate business purposes, including:
- Order Fulfillment: Process orders, manage payments, and arrange shipping and delivery of products.
- Customer Service: Respond to inquiries, resolve issues, and provide technical support.
- Account Management: Create accounts, authenticate users, and manage account settings and preferences.
- Marketing & Communications: Send promotional emails, newsletters, and product updates (with your consent and ability to opt out).
- Analytics & Improvement: Analyze usage patterns, improve website functionality, and optimize user experience.
- Fraud Prevention: Detect and prevent fraudulent transactions and unauthorized account access.
- Compliance: Meet legal obligations, enforce our Terms & Conditions, and protect rights and safety.
Our website uses cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze usage.
- Session Cookies: Temporary cookies that expire when you close your browser. Used for authentication and maintaining your session.
- Persistent Cookies: Remain on your device until they expire or you delete them. Used to remember preferences and login information.
- Third-Party Cookies: Set by advertising partners, analytics providers, and social media platforms to track behavior across websites.
- Web Beacons: Transparent images embedded in emails and web pages to track opens, clicks, and engagement.
Most browsers allow you to control cookies through settings. Disabling cookies may limit website functionality. We do not respond to Do Not Track signals, but you can opt out of tracking through your browser settings or third-party tools.
We may share your information with trusted partners and service providers who help us operate our business. All parties are bound by confidentiality agreements.
- Service Providers: Payment processors, shipping carriers, email services, and hosting providers who need access to fulfill orders and operate our website.
- Business Partners: Partners involved in affiliate programs or joint marketing initiatives.
- Legal Requirements: When required by law, court order, or government request, we may disclose information to comply with legal obligations.
- Business Transfers: If we are acquired, merged, or sell assets, your information may be transferred as part of that transaction.
- Fraud Prevention: Information shared with fraud detection services and law enforcement to prevent illegal activity.
Any information you post or submit publicly (reviews, comments, forum posts, social media mentions) is considered public and is not subject to this Privacy Policy.
- Public Submissions: Comments, reviews, testimonials, and user-generated content posted on our website or social media may be visible to all users.
- No Expectation of Privacy: Do not post sensitive personal information in public areas. We are not responsible for privacy breaches of publicly posted content.
- Moderation: We reserve the right to remove content that violates our policies, but cannot guarantee all public submissions will be monitored.
Our website may contain links to third-party websites, applications, and services operated by companies outside our control.
- No Responsibility: We are not responsible for the privacy practices or content of third-party websites. Read their Privacy Policies independently.
- Your Choice: Clicking links to third-party sites is your choice. We encourage you to review their privacy and security policies before providing information.
- Social Media: If you interact with our content on social media platforms, their privacy policies apply to data you share with them.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure.
- Security Measures: Encryption (SSL/TLS), secure servers, firewalls, and regular security audits.
- No Absolute Security: No method of transmission or storage is 100% secure. We cannot guarantee complete protection against all cyberattacks.
- Data Retention: We retain your information for as long as necessary to provide services, comply with legal obligations, and maintain records for legitimate business purposes.
- Deletion: Upon request, we will delete your personal data where legally permitted. Some data may be retained for compliance or fraud prevention.
Depending on your location, you may have rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Portability: Request a copy of your data in a portable format.
- Opt-Out: Unsubscribe from marketing communications or disable cookies.
- Objection: Object to processing of your data for specific purposes.
To exercise these rights, contact [email protected] with "Privacy Request" in the subject line. We will respond within 30 days.
We comply with GDPR, CCPA, and similar privacy regulations applicable to your location. If you believe your rights have been violated, you may file a complaint with your local data protection authority.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this page.
Continued use of our website following changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team:
- Email: [email protected]
- Support Form: Contact page
- Response Time: We will respond to privacy requests within 30 days